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Mother | Author | Co-owner, Cockerell Consulting Group | Former Facilitator, Disney Institute
Born and raised in France, Valerie has perfected leadership and customer service excellence while rising through the ranks of the Disney organization both in Europe and the US. She later taught these very principles to a variety of organizations and leaders at the world renown Disney Institute. As a consultant, keynote speaker, and author, she shares her approach based on common sense principles that are simple, effective, and easy to implement.